Welcome to the Conflict in the Workplace Course.
In this course, we are going to focus on what type of conflicts you encounter when working for a company and working with others.
Unfortunately, at times you are going to run into situations at work that causes tension or friction with others.
Disagreements can be part of working life and having colleagues and can be awkward to handle when you first encounter them. These obstacles can sometimes make coming to the workplace tough.
Luckily, there are proven ways to deal with situations like these, and we are going to look at the various methods of defusing conflict and becoming a more well-rounded employee.
Management conflicts are a common issue in workplaces.
Managers and leaders each have their own take on how to lead their employees, and their methods may not mesh well with certain workers.
You usually see this when a new manager joins the ranks or when a consolidation of departments has you reporting to a new supervisor.
What you were once used to when working under your original manager can change dramatically with a new one.
Approaches to how to work on projects, establishing deadlines and other day to day functions, can clash with how you like to do things.
If you find yourself in this type of situation, there are steps you can take to simmer rising tensions.
You do need to have a sit-down conversation with your manager. However, don’t have a meeting when you are highly emotional.
Take a step back and calm yourself before you reach out to them. This may mean taking a day to sleep on it and addressing it later in the week.
You never want to speak when you are at your most vulnerable and sensitive. You can’t take back the words that come from your mouth.
When you are calm, sit down and outline all the issues you have. Be professional and never be confrontational. A healthy discussion is all that is needed.
Go through each of your points thoroughly until both of you feel satisfied with the outcome.
When you feel that you have been heard, make a plan of action to stick to the agreement you have decided on.
It may help to have regular follow-up meetings to discuss any lingering issues, or to confirm you are both still on the same page.
Working with co-workers can be great. You get to be around others who have the same drive and determination as you, and they can push you to succeed.
Being around those with the same creative minds and approaches to tackling jobs can be enjoyable and make you to look forward to coming to work each day.
While this can be motivating, bear in mind that there are going to be co-workers who may do just the opposite.
Not everyone is going to have the same outlook on work as you. Instead of pushing you to advance at work, they may nudge you to your limit.
Duelling personalities is never a fun situation to be a part of, but it doesn’t have to lead to you dreading your job.
Just like in life, you are not going to get along with everyone you meet at work. There are going to be differences of opinion, work style, and everything in between.
This is a common conflict and can cause a roller-coaster of emotions, but it can easily be handled if you have the right attitude and are aware of the exit strategies.
You need to understand that just because you don’t get along with someone in the workplace, it doesn’t mean that they are a horrible person.
There is more than one way to get to the finish line when it comes to working on a task or project.
Give yourself and the other employee some space. If you are required to work together, both of you need to set some structure to your workday.
This could mean dividing projects and working on a task separately. You can meet again towards the end of the day to discuss your work.
Another method could be to bring in other colleagues to join the project you are working on if your manager allows it. The additional people can act as a buffer between you and your colleague and lessen any friction.
You can also ask your manager for help or advice on how to handle a building situation. As a neutral and outside party, they can see the circumstances objectively and find a way for you to work easily with the other person.
You should never be hesitant to ask for help if you feel you need it.
Workplace conflict is a regular occurrence for employees. The key is in the approach.
Remember to always use professionalism when trying to reach a solution to any issues. If you handle these types of situations wisely, the workplace can be a calm environment for everyone.