It’s an issue most of us know all too well. In life, we are often faced with someone or a group of people who don’t share the same outlook on the world as you do. It is bound to cause some friction. These difficult people are an unwanted obstacle in our day and can make our daily interactions a chore to deal with.
There are a lot of challenging and problematic characters in this world, but, in this course, we are going to be looking at a select few you either know now or are going to encounter in the near future.
These people are demanding, can test your patience and wear you out. It can be hard to figure out how to address the issues they present to us, but there are ways to handle people like this. The advice that is laid out here can help you deal with anyone’s bad behaviour.
You Will Learn:
Benefits of Taking This Course
Skills Builder Universal Framework:
Getting Started: Keeping trying
Mastery: Supporting others to stay positiveLeadership
Getting started: Understanding emotionsTeamwork
Getting started: Working well with others
Intermediate: Contributing to the group
Advanced: Improving a team